FAQs


Who is Pure Foods Tasmania?

Pure Foods Tasmania Pty Ltd was formed in 2015 to acquire, grow and develop premium Tasmanian food businesses.

To date and in line with this strategy, PFT has acquired three businesses (which are held through separate wholly owned subsidiaries):

Tasmanian Pate - one of Australia's largest pate businesses and supplier to many large retail outlets including Costco, Aldi and Woolworths. Tasmanian Pate has been operating since 1996. Tasmanian Pate also has a sub-brand, Homestead Pate

Woodbridge Smokehouse - a boutique producer of ultra-premium Tasmanian smoked salmon and trout. Woodbridge Smokehouse has been operating since 2004.

Daly Potato Co - ready to eat salads and meal solutions using farm fresh vegetables. Daly Potato Co use fresh potatoes from the family Daly Farm.

Pure Foods Tasmania have also launched the following brands:

New Pastures - plant based alternatives, that don't sacrifice on taste. Made in Tasmania by Tasmanians. 

Pure Tasmanian Seafood - bringing fresh Tasmanian seafood to Australia and the world. 

As proud Tasmanian's, the aim of our online store is to help promote and distribute PFT's products, as well as other premium Tasmanian produce. 

 

How do you ship fresh produce safely?

Your orders are packaged in polyfoam or cardboard boxes and filled with frozen gel ice packs to maintain a cool temperature for up to 72 hrs. If no one is home upon delivery, your order will be left at your door or as per your advised instructions.

We guarantee that the order will be delivered to you fresh. If you receive your package beyond 72 hours or if the ice packs and product are warm, we will provide a full refund or a replacement order the following week. 

 

 

What are the used by dates on the products?

Below are the guaranteed minimum shelf life's we provide on our products from dispatch. With transit time, the product will be received by you with one or two less days. However, this is our guaranteed minimum and we aim to produce to order so wherever possible we will provide you with the maximum available. 

Min Shelf Life from Dispatch

Woodbridge Smokehouse Cold Smoked

14 days

Woodbridge Smokehouse Hot Smoked

14 days

Woodbridge Smokehouse Fresh Fish

7 days

Woodbridge Smokehouse Spread

28 days

Tasmanian Pate

28 days

Daly Potato Co

10 days

New Pastures

30 days



I'm picking my order up. Where and when can I pick up?

We currently offer local free pick up from our Mornington Facility. Orders will be ready on Wednesdays and are available for pick from 10am to 3pm Wesneday to Fridays. 

Address: 100-104 Mornington Rd, Mornington TAS 7018

Phone: 03 6231 4233

 

Do you accept AMEX or international credit cards? 

We currently accept VISA and Mastercard through Shopify payments, or alternatively you can use any payment option through PayPal. 

Unfortunately we do not accept AMEX. 

 

I want my order to arrive on a Monday. Why can't I?

We are currently only dispatching orders on Tuesday, for an earliest arrival of Wednesday. Due to the perishability of the product, we are unable to send over the weekend for deliver on a Monday. 

 

I have a Tasmanian product and would love to have it on your online store. How do I go about that?

We would love to hear from you. Please email our Marketing & Brand Manager, Anita (aw@purefoodstas.com) to find out more.